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HelpNow 4.0 Launch

HelpNow 4.0 is the culmination of two years of listening to library patrons.

HelpNow 4.0

Designed with Patrons in Mind

HelpNow 4.0 is the culmination of two years of listening to library patrons. We analyzed thousands of tutoring sessions and patron comments to determine the most common service requests, suggestions, and areas of academic need. Students wanted more tests, more subjects, and more ways to integrate class materials into tutoring sessions. In short, patrons wanted even more ways to learn. HelpNow 4.0 continues Brainfuse’s tradition of library innovation with features and enhancements to provide more comprehensive academic support to even more library patrons.

Mobile App Brainfuse Mobile is a powerful suite of academic tools and resources designed for HelpNow tutoring subscribers. No matter where you are, you can use Brainfuse Mobile to submit questions to Brainfuse tutors, take class notes, track your homework assignments, access your flashcards, and more! In addition, the HelpNow CloudTM syncs your notes and flashcards among all your devices.


  • Notes: Take notes, organize them by subject, and even set reminders to study them later. Enhance your notes with photos of worksheets, handwritten notes, and any other helpful items. Share notes with friends or with a Brainfuse tutor for more targeted learning.
  • Homework Tasks: Track homework assignments and organize them by subject, due date, or priority.
  • Flashcards: Study your FlashBulbTM flashcards or access thousands of flashcard sets from the Brainfuse flashcard library.

More Practice Tests: We are devoting more resources in 2013 to greatly expanding our Test Center. Brainfuse has created new practice tests to support the COMPASS, ACCUPLACER, ASVAB, GRE and other tests are coming!

Add your resources to HelpNow through our powerful resources feature. Simply add links, documents, or other items to your patron’s HelpNow page. The result is a page customized with your patrons in mind.

Document Sharing: Patrons can share Word, PowerPoint, and other files with tutors through the Brainfuse Online Classroom.

FlashbulbTM Search: FlashbulbTM now has a powerful search feature so patrons can easily find the flashcards they need.

Skill Surfer: A powerful learning tool that combines Brainfuse lessons, quizzes, instructional videos, and live tutoring to help patrons learn at their own pace and get help when they need it.

Brainfuse Library Connect: Use our new easy-to-use platform to communicate directly with your patrons.

  • Take your reference service online
  • Provide online access to resident experts
  • Make your staff available to patrons online

The Library Connect Platform uses many of the communication, scheduling, and routing features that Brainfuse uses for HelpNow.